*Your questions are not answered or your expectations of the evaluation are not met? With money-back guarantee, you can return our gut flora test (including DOGS and KIDS), gut flora packages (combination, double package) and the Healthy Gut Programme within 30 days of receiving the first test results. of the first test results. Simply contact us by e-mail at kundenservice@biomes.world to receive a full refund. Please note that when making a claim under the guarantee, other components of a package or programme (such as probiotics, additional tests and consultations) can no longer be used. Access to your analysis and the dashboard will then be blocked. It is not necessary to return the test kits. Please note that the money-back guarantee for individual tests and packages only applies for the first analysis including the result.
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